PYCC Privacy Policy
Effective Date: July 27, 2026
Last Updated: July 27, 2026
Prime Years Concierge Care (“PYCC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you may provide when visiting our website, www.pycc.health (the “Website”).
This Privacy Policy explains how we may collect, use, disclose, and protect information provided through our Website. By using this Website, you agree to the terms of this Privacy Policy.
This Website is intended to provide general information about PYCC, our services, and our approach to concierge medicine and precision primary care. The information provided on this Website does not constitute medical advice and should not be used as a substitute for consultation with a qualified healthcare provider.
1. Information We May Collect
We may collect information in the following ways:
Information You Voluntarily ProvideWhen you contact us through the Website, submit a form, request information, or otherwise communicate with us, we may collect information such as:
Automatically Collected InformationWhen you visit our Website, certain information may be collected automatically through cookies, analytics tools, hosting services, or similar technologies. This may include:
2. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to support basic website functionality, improve performance, analyze visitor activity, and enhance the user experience.
Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the Website to function properly, while others may be used for analytics or performance purposes.
Depending on your location and applicable law, you may be able to manage or decline certain non-essential cookies through a cookie consent banner or your browser settings.
You can usually modify your browser settings to block, delete, or alert you about cookies. Please note that disabling cookies may affect how some parts of the Website function.
3. How We Use Information
We may use information collected through the Website to:
4. Healthcare and Medical Information
PYCC is a healthcare-related organization. However, this Website is intended primarily for general informational purposes and initial contact.
Submitting information through this Website does not establish a physician-patient relationship. A physician-patient relationship is established only in accordance with PYCC’s policies, agreements, and applicable law.
Please do not use this Website to submit urgent medical concerns, emergency information, or detailed medical information. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
If PYCC collects, receives, maintains, or transmits protected health information in connection with healthcare services, that information may be subject to additional protections under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable.
If there is any conflict between this Privacy Policy and a separate HIPAA Notice of Privacy Practices provided by PYCC, the HIPAA Notice of Privacy Practices will control with respect to protected health information.
5. How We Share Information
We may share information collected through the Website with:
We do not sell personal information to third parties.
6. Third-Party Services and Links
Our Website may include links to third-party websites, platforms, tools, maps, videos, scheduling services, or other external resources. These third-party websites and services are not controlled by PYCC.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
7. Data Security
We take reasonable administrative, technical, and physical measures designed to protect information collected through the Website from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, internet transmission, electronic system, or storage method is completely secure. We cannot guarantee absolute security of information submitted through the Website.
8. Data Retention
We retain information collected through the Website for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
The length of time we retain information may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
9. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
10. Email Communications
If you provide your email address, we may use it to respond to your inquiry or provide information you requested. We may also send service-related or administrative communications. If we send marketing or promotional emails, you may opt out by following the unsubscribe instructions included in those emails or by contacting us directly.
Please note that email may not be a secure method of communication. Do not send sensitive medical information, urgent medical concerns, or protected health information by email unless you have been instructed to use a secure communication method.
11. Children’s Privacy
This Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 through the Website. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
12. Website Hosting and Platform
This Website may be hosted, supported, or operated through third-party website platforms and service providers. These providers may process certain technical information necessary to operate, secure, and maintain the Website.
Such information may include device information, IP address, usage data, cookies, and other technical data collected in connection with Website hosting and functionality.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after any updates means you acknowledge the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
PYCC
Website: www.pycc.health
Email: [email protected]
Phone: 510.506.4359
Last Updated: July 27, 2026
Prime Years Concierge Care (“PYCC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you may provide when visiting our website, www.pycc.health (the “Website”).
This Privacy Policy explains how we may collect, use, disclose, and protect information provided through our Website. By using this Website, you agree to the terms of this Privacy Policy.
This Website is intended to provide general information about PYCC, our services, and our approach to concierge medicine and precision primary care. The information provided on this Website does not constitute medical advice and should not be used as a substitute for consultation with a qualified healthcare provider.
1. Information We May Collect
We may collect information in the following ways:
Information You Voluntarily ProvideWhen you contact us through the Website, submit a form, request information, or otherwise communicate with us, we may collect information such as:
- Your name
- Email address
- Phone number
- Message content
- Any other information you choose to provide
Automatically Collected InformationWhen you visit our Website, certain information may be collected automatically through cookies, analytics tools, hosting services, or similar technologies. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the Website
- Referring website or search terms
- General location information, such as city or region
2. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to support basic website functionality, improve performance, analyze visitor activity, and enhance the user experience.
Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the Website to function properly, while others may be used for analytics or performance purposes.
Depending on your location and applicable law, you may be able to manage or decline certain non-essential cookies through a cookie consent banner or your browser settings.
You can usually modify your browser settings to block, delete, or alert you about cookies. Please note that disabling cookies may affect how some parts of the Website function.
3. How We Use Information
We may use information collected through the Website to:
- Respond to inquiries or requests
- Provide information about PYCC and our services
- Improve the Website and visitor experience
- Monitor Website performance and security
- Understand how visitors interact with the Website
- Maintain records of communications
- Comply with legal, regulatory, or professional obligations
- Protect our rights, privacy, safety, property, or the rights, privacy, safety, or property of others
4. Healthcare and Medical Information
PYCC is a healthcare-related organization. However, this Website is intended primarily for general informational purposes and initial contact.
Submitting information through this Website does not establish a physician-patient relationship. A physician-patient relationship is established only in accordance with PYCC’s policies, agreements, and applicable law.
Please do not use this Website to submit urgent medical concerns, emergency information, or detailed medical information. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
If PYCC collects, receives, maintains, or transmits protected health information in connection with healthcare services, that information may be subject to additional protections under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable.
If there is any conflict between this Privacy Policy and a separate HIPAA Notice of Privacy Practices provided by PYCC, the HIPAA Notice of Privacy Practices will control with respect to protected health information.
5. How We Share Information
We may share information collected through the Website with:
- Service providers who help us operate, host, maintain, secure, or analyze the Website
- Technology providers, analytics providers, or website platform providers
- Professional advisors, such as legal, compliance, accounting, or business advisors
- Government authorities, regulators, or other parties when required by law
- Other parties when necessary to protect our rights, safety, property, or legal interests
We do not sell personal information to third parties.
6. Third-Party Services and Links
Our Website may include links to third-party websites, platforms, tools, maps, videos, scheduling services, or other external resources. These third-party websites and services are not controlled by PYCC.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
7. Data Security
We take reasonable administrative, technical, and physical measures designed to protect information collected through the Website from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, internet transmission, electronic system, or storage method is completely secure. We cannot guarantee absolute security of information submitted through the Website.
8. Data Retention
We retain information collected through the Website for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
The length of time we retain information may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
9. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain communications
- Manage cookie preferences
- Ask questions about how your information is used
10. Email Communications
If you provide your email address, we may use it to respond to your inquiry or provide information you requested. We may also send service-related or administrative communications. If we send marketing or promotional emails, you may opt out by following the unsubscribe instructions included in those emails or by contacting us directly.
Please note that email may not be a secure method of communication. Do not send sensitive medical information, urgent medical concerns, or protected health information by email unless you have been instructed to use a secure communication method.
11. Children’s Privacy
This Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 through the Website. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
12. Website Hosting and Platform
This Website may be hosted, supported, or operated through third-party website platforms and service providers. These providers may process certain technical information necessary to operate, secure, and maintain the Website.
Such information may include device information, IP address, usage data, cookies, and other technical data collected in connection with Website hosting and functionality.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after any updates means you acknowledge the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
PYCC
Website: www.pycc.health
Email: [email protected]
Phone: 510.506.4359
